We are committed to safeguarding your personal information.
Last Updated: July 22, 2025
Welcome to FCA Social Flow! We, at Fancy Creative Agency, are committed to protecting your privacy and ensuring you have a positive experience while using our social media management system (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (fcavn.asia) and use our Service.
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.
We collect several types of information from and about users of our Service, including:
Account Information: When you register for an account, we collect personal details such as your name, email address, password, and company name (if applicable).
Billing Information: If you subscribe to a paid plan, we collect billing details such as your credit card information, billing address, and other payment-related information. This is processed by our third-party payment processor, and we do not store sensitive credit card details on our servers.
Communication Data: When you contact us for support, provide feedback, or communicate with us through other channels, we collect the information you provide in these communications.
When you access and use the Service, we may automatically collect certain information about your device and usage:
Usage Data: This includes details of your access to and use of the Service, such as the features you use, the time and duration of your activities, and referring/exit pages.
Device Information: We collect information about your computer or mobile device, including IP address, operating system, browser type, unique device identifiers, and mobile network information.
Log Data: Our servers automatically record information that your browser sends whenever you visit our website. This log data may include your IP address, browser type and settings, the date and time of your request, and cookie data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
When you connect your social media accounts (e.g., TikTok, Facebook, Instagram, Twitter, YouTube, LinkedIn) to FCA Social Flow, we access certain information from those platforms in accordance with their respective terms and your privacy settings on those platforms. The information we access is used solely to provide the core functionality of our Service. This may include:
Basic Profile Information: Such as your username/nickname, profile picture, public ID, and follower count (for display within your dashboard).
Content Management Permissions: We request permissions to post content on your behalf (e.g., videos, images, text, stories) to enable our scheduling and publishing features. We do not store your social media passwords. We access your accounts via secure OAuth tokens provided by the social media platforms.
Insights/Analytics Data (Planned Future Scope): While initial integration focuses on content management, our roadmap includes collecting non-personally identifiable analytics data (e.g., content performance metrics like views, likes, comments) to provide you with insights into your social media performance. This will be clearly disclosed and opt-in where required.
We use the information we collect for various purposes, including to:
Provide and Maintain the Service: To operate, maintain, and improve the functionality of FCA Social Flow, including processing your content for scheduling and publishing.
Manage Your Account: To register you as a user, manage your account, and provide customer support.
Process Transactions: To process your payments for subscription services and manage your billing.
Communicate with You: To send you service-related notifications, updates, security alerts, and support messages.
Personalize Your Experience: To understand how you and others use our Service and to enhance your experience by offering tailored features.
Monitor and Analyze Usage: To track and analyze trends, usage, and activities in connection with our Service, helping us improve its performance and features.
Ensure Security: To detect, prevent, and address technical issues, fraud, or other illegal activities.
Comply with Legal Obligations: To meet legal and regulatory requirements.
We do not sell your personal information. We may share your information with third parties only in the following circumstances:
With Your Consent: We may disclose your information for any purpose with your explicit consent.
Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, hosting, analytics, and customer support. These third parties are obligated to protect your information and use it only for the purposes for which it was provided.
Social Media Platforms: When you use our Service to post content, your content and associated data will be shared with the respective social media platforms (e.g., TikTok) according to your instructions.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
To Protect Our Rights: We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our Terms of Use, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.
The security of your data is paramount to us. We implement a variety of industry-standard security measures, including encryption and access controls, to protect your personal information from unauthorized access, use, alteration, or disclosure. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law (e.g., for tax, accounting, or other legal requirements). When we no longer need your information, we will either delete it or anonymize it.
Depending on your location and applicable laws, you may have the following rights regarding your personal data:
Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at Hello@fancydistrict.net. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.
Our Service is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions or concerns about this Privacy Policy, please contact us:
By email: Hello@fancydistrict.net
By visiting this page on our website: https://fancydistrict.net/get-in-touch/
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